CosmosPandit — Account & Data Deletion

Delete your entire CosmosPandit account

While signed in to the app:

1. Open Profile → Privacy & Data.
2. Under Data Management, choose Delete Account & All Data.
3. Read the confirmation and confirm the deletion.

Once the request succeeds, your account is deleted and you are signed out. This is account deletion, not temporary deactivation. Account-linked application records described below are removed; some technical records may remain as explained in retention information.

Request account deletion without the app

1. Write from the email address associated with your CosmosPandit account, where possible.
2. Use the subject or message: “Delete my CosmosPandit account and associated data.”
3. If you are writing from a different address, provide the account email and explain that you cannot access it. Include only the information needed to identify your account.

CosmosPandit support may ask you to verify ownership before processing deletion. Sending an email starts a request; it does not instantly delete the account. Support can explain any further steps and applicable retention when reviewing your request.

Do not send passwords, one-time passwords (OTPs), authenticator codes, recovery codes or other authentication credentials.

Delete personal data without deleting your account

To remove your personal and birth profile while retaining your CosmosPandit login:

1. Open Profile → Privacy & Data → Data Management.
2. Choose Edit or Delete Personal Data.
3. Select Remove personal and birth profile and confirm.

This removes your stored personal and birth profile, including the profile's name and birth details, and clears the corresponding profile fields in the app. Your login, family profiles and Planner records remain. You can add new birth details later.

Other supported controls let you delete individual family profiles, saved locations that are not currently selected, and Planner items. These controls do not erase every category of account data.

Request partial deletion by email

Without the app, email cosmosone.app@gmail.com from your account email where possible. Write: “Delete my CosmosPandit personal and birth profile only. Keep my account.” The same account-identification and verification guidance above applies; do not send authentication credentials.

For another category of data, describe what you want removed and state that you want to keep your account. Support can review the scope and explain what can be deleted and what may need to be retained. Not every category can be independently erased.

What is deleted and what may be retained

When your account is deleted

Deletion removes your CosmosPandit account and the account-linked application records covered by the deletion process, including applicable:

• Personal and birth profiles, family profiles and saved compatibility reports.
• Planner tasks and notes, reminders, saved Muhurats and saved locations.
• Account-linked Jaap logs and mantra favorites.
• Account preferences, security/session records and registered push-notification tokens.

The app also clears stored account preferences on the device performing deletion, while preserving language and appearance settings. Copies you previously exported or shared are not removed by this process.

When only your personal and birth profile is deleted

The personal/birth profile is removed. This does not delete your account or unrelated account records, such as family profiles, Planner records and account security/contact information.

Limited retention

Account or profile deletion does not mean every copy of information is erased immediately from every system. Limited information may remain in operational backups and logs, including technical notification-delivery records, or with third-party processors under their applicable retention practices.

Information may also be retained where necessary for security, fraud or abuse prevention, applicable legal or regulatory obligations, enforcing rights or resolving disputes. These are possible reasons for retention, not a statement that a particular legal retention obligation applies to every account.

No fixed retention duration is specified here for these records. Retention is limited to the period necessary for the applicable purpose, subject to our Privacy Policy and applicable law. Contact CosmosPandit support for information about retention relevant to your request.